Information on the procedure for accepting applications, proposals and complaints

At the Tashkent State Transport University, the department "Working with the appeals of natural and legal entities, control and monitoring" deals with the appeals of natural and legal entities.

The Law of the Republic of Uzbekistan No. ORQ-445 dated September 11, 2017 "On Appeals of Natural and Legal Entities" and the Decree of the Cabinet of Ministers of the Republic of Uzbekistan dated May 7, 2018 "In State Bodies, State Institutions and State It is carried out on the basis of Decision No. 341 "On Approval of the Model Regulation on the Procedure for Working with Appeals of Individuals and Legal Entities in Participating Organizations".

An application received by the Tashkent State Transport University will be registered on the same day, and if it is received after working hours, it will be registered on the next working day.

When registering applications at the Tashkent State Transport University, the order number and date of receipt of the application, the applicant's surname (name, patronymic), name of the legal entity, summary of the application, as well as other information are indicated.